Effective November 1, 2007
Your Privacy
Thank you for shopping at redlotusclothing.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
Collected Information
Personal information you provide to us at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Redlotusclothing.com may disclose specific personal information about you if required by law, governmental request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the Red Lotus Clothing corporate family.
Like the operators of most websites, we use analytic and reporting technologies to record Non-Personal Information such as Internet domain and host names, Internet protocol (IP) addresses, browser software, operating system types, clickstream patterns, and the dates and times that the Website and the RedLotusClothing.com Services are accessed. We also contract with several online partners to help manage, monitor and optimize our Website and the RedLotusClothing.com Services and to help us measure the effectiveness of our advertising, communications and how visitors use the Website.
RedLotusClothing.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within RedLotusClothing.com. This allows RedLotusClothing.com to make our site more responsive to your needs by delivering a better and more personalized experience to you.
RedLotusClothing.com also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to RedLotusClothing.com.
**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other Red Lotus Clothing news. Email addresses collected at Redlotusclothing.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to unsubscribe from our email list email us at unsubscribe@redlotusclothing.com. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Business Partners
Red Lotus Clothing contracts with an outside service provider to help us better understand your use of redlotusclothing.com. Our service provider places cookies on your computer to collect various kinds of information for us related to your use of redlotusclothing.com, so that we may continue to refine and improve the site for our customers. We do not allow our service provider to collect any credit card, user name or password information, nor do we allow them to use any of the data they collect for us for any purpose other than the improvement of our site. Additionally, our service provider is contractually required to maintain all the information collected for us in strict confidence. As a visitor to redlotusclothing.com, you may opt out of being included in this collection of data by contacting us or calling 800.949.9904.
NOTE TO KIDS
If you are under the age of 13, you are not permitted to submit any personal information to RedLotusClothing.com. RedLotusClothing.com is intended for users who are 13 years of age and older.
Secure Shopping
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 800-309-2500 and place your order over the phone. Have the 6-character style code (ex. M41111), size and color ready for each item you wish to order.
You can also print your shopping basket page and fax your order to 800-474-8858 or mail it to:
| Red Lotus Clothing |
| 13681 Newport Ave. Ste 8 #361 |
| Tustin, CA 92780 |
| Attn: Order Processing |
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Policy Changes
Red Lotus Clothing.com may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Red Lotus Clothing.com Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.
Feel free to contact us with any questions about our Privacy & Security Policy.
| Email: customercare@redlotusclothing.com |
| Phone: 800.949.9904 |
| Fax: 949.480.1138 |
| Mail: Red Lotus Clothing |
| 13681 Newport Ave. Ste 8 #361 |
| Tustin, CA 92780 |
| Attn: Customer Care |
